We offer a thirty-day money back guarantee on all juicers. The following conditions must apply.
- The product has not been damaged by the customer.
- The customer must pay the shipping charges.
- The product must be returned in the original packaging.
- When being shipped, the customer must cover the product with the
appropriate insurance offered by the shipping company.
The cost of the original shipping charges
will be deducted from all returns. In addition, Healthnut Alternatives charges a fifteen percent (15%) restocking fee on any items returned for a refund.
Items purchased from Healthnut Alternatives and returned
within 30 days at the expense of the customer will be accepted for
refund or exchange, providing the product has not been tampered with or
damaged by said customer. If the product has been tampered with or
damaged by the customer, the product will become property of said
customer.
Any damage or defective products should be
reported by the customer within 48 hours of receipt of the product. If
a damaged product is received by the customer or determined to
be defective, the customer should call Healthnut Alternatives immediately at
1-800-728-1238 ( 203-746-6400 local ) (1-866-4EZJUICER).
There are no returns or exchanges on juicer
parts, accessories and nutritional supplements. All sales are final on
these items.
All returns must be accompanied by a Return
Authorization Number (RAN). Please email us to obtain your RAN.
All refunds will be processed by Healthnut Alternatives
within 30 days after receipt of returned product.